Words of Weber provides merchandise having to do with the books, characters, and series written by science fiction and fantasy author David M. Weber. We strive to provide our customers with a positive transaction and excellent service. If you have any questions, please feel free to contact us.
Our contact information
By email:
admin@davidweber.net
By standard mail:
Words of Weber
P.O. Box 12264
Greenville, SC 29612-0264
By phone:
864 423-1486 (between 9 a.m. and 5 p.m. EST)
davidweberstore@yahoo.comShipping Information:
Our orders are shipped by UPS. Please allow up to a week for order processing time, as many of our items must be customized before they can be sent to you. We ship all of our previous week's merchandise once per week, on Thursday.
Refund, Returns and Cancellation Policies:
We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
Items may be returned within 30 days of the ship date for a refund. If you would like to replace the item you have returned, please place a new order. While most items are returnable, they are subject to the following guidelines:
Defective, Damaged or Misshipped Items
If you receive a defective, damaged, or misshipped item, please contact us and we will arrange for you to send it back to us for a prompt replacement.
Proper Conditions for Return and Credit
Returned merchandise must be in new condition or it may be subject to a restocking fee.
How-To
When making a return, please contact us by phone at 864-982-1291 to discuss your return.
Return your package to the address below:
Words of Weber
P.O. Box 12264
Greenville SC 29612-0264
If you are returning your item for a replacement or an exchange, your credit card statement will indicate a credit followed by a charge for the new transaction.
If you wish to only receive a refund for your unopened merchandise, the refund to your credit card will be made when your return is processed. Shipping & Handling is non-refundable.